Frequently asked questions

Once you placed your order and fulfilled the payment, you will receive a confirmation email with the shipping date. Please note that the shipping time might be affected by certain travel and shipping restrictions due to the pandemic.

Unfortunately, we don’t ship on weekends. But you can place your orders and payments during the weekends. Rest assured that all weekend orders will be processed on Mondays for faster shipping.

As of the moment, we only ship to mainland USA and Canada. But we’re already in the process of expanding our shipping services for our international customers. Note: Please allow 15 working days for the products to arrive when ordering from Canada.

Use this text to answer questions in as much detail as possible for your customers.Unfortunately, we don’t.

Unfortunately, we currently don’t ship to these particular addresses due to carrier preferences.

The dimension of the Console Gaming Bean Bag is (L)49 X (W)22 X(H) 23 inches. The weight is 11 pounds and can take up to 3 square feet of floor space.

No assembly is needed. All products are ready-to-use straight from their boxes.

All products are machine washable. Simply remove the outer cover, and you’re good to go. It’s highly recommended that you do cold washing with similar colors to maintain its optimal quality.

Yes! All products are made with high-quality and durable fabric that can withstand scratching. So, no matter if your pet has paws or claws, your Console Gaming Chair will be perfect for them. They can even play beside you, too!

Our products are filled with US-made custom-density EPS beads. They are specifically designed to maintain a brand new quality despite long-time continuous use.

The filling of the Console Gaming Chair is made in the USA and is
assembled in New England. To give you high-quality products at a great
price, the covers are made in China.

We highly recommend that you refrain from letting babies and small children use the Console Gaming Bean Bag as it may cause suffocation and other accidents. Even though we know that the Console Gaming Bean Bag could be really comfortable for babies and small children, you and your family’s safety is still our priority.

As of the moment, we accept payments via Paypal, major credit and debit cards, Apple Pay, and Android Pay. Unfortunately, we currently don’t accept Bitcoin payments.

As of the moment, we do offer financing with Venmo using the PayPal option.

Yes. We have a 30-day return policy. This means you should make your return request within 30 days after receiving the item to be accommodated.

Your item must be in the same condition when you received it to be eligible for a return. This means that it should be unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Note: The buyer must safely and adequately pack all approved returns to maintain their quality. Failure to do so may make you ineligible for the return and refund policy, which means that we may not be able to return your payment fully. Understand that all return and refund requests are subject to deliberation.

If you have more questions feel free to contact us

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